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When a row at work turns into a grievance

What’s a grievance? Dictionaries define it as a complaint resulting from a cause of distress or annoyance. In the workplace, any employee has a legal right to raise a grievance which is a formal complaint about a work issue. In practice,…
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Employees: need help?

We're frequently asked if we work with employees or just company bosses and managers. Yes, we regularly assist people facing tricky times at work. So why would an employee need to work with Quick HR? Here are a few examples: You’re worried…
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When social media turns ugly

Want to moan on Facebook about your workplace? First step: unfriend your work colleagues. If you don’t do that, then you cannot complain when you go into work and find out that people are not happy with you – and you might be facing a telling…
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Work disputes - less risk of a Tribunal claim?

Feeling hard done by at work? Sacked unfairly or victimised because you’re somehow different to the others? You’re probably aware of Employment Tribunals but you might have seen publicity about fees and the falling numbers of Tribunal claims. People…
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We won – and it’s new case law

Although grappling with legal issues is a regular part of the job, we don’t often get a chance to add to employment law. We have now. Apart from when new laws come into effect, employment law changes through decisions involving cases and…
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"Greatest hits" training for busy managers

We’re running a practical "greatest hits" training course for busy managers, to improve your skills and confidence in a wide range of areas. Avoid walking into legal disputes when you are recruiting, developing people or dealing with problems…
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Juggling work and children: a mum's story

For the umpteenth time I find myself rushing out the door, half way up the road,  late, son in tow and I have fluffy slippers on.  Surely not as bad as turning up at work with a small child asleep in the back of the car…..I had forgotten…
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Flexible working – now everyone can ask for it

Want to reduce your working hours, change your working pattern or work from home? All employees now have the right to ask for these changes, as long as you’ve been employed for 26 weeks (six months). Previously it was limited to parents and…
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More money for holiday pay

Does your company ask people to work extra hours for paid overtime? If the answer’s yes, then it could mean changing the way you calculate holidays. A ruling by the Employment Appeal Tribunal might mean that people who regularly get paid…
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Having a baby? Want to share time off work?

If someone becomes a parent, they usually know the basic rules about time off work: men get 2 weeks and women can have up to a year. There are, of course, other rights but they tend to be less well-known. Now that’s all changed. Shared Parental…
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Disciplinary: steps to follow & things to consider

So you have a problem with an employee and you’re thinking about what to do. One option might be to take disciplinary action. There’s some guidance about thinking things through here. Now let’s go through the steps you need to use. The…
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Free networking event & health advice

We're helping Mind charity with a networking event in Brighton, with a focus on helping you understand how to work with people with mental health issues. You may already know someone who's had an issue with depression or something similar. The…
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Rows at work: from bad to worse

Sometimes my job feels like arriving late at a party that’s gone terribly wrong, with people shouting at each other and throwing accusations around, while I try to work out what I’ve missed, how things fell apart and what the best options…
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Training course for managers - feedback

Quick HR's Brian Warren ran a training course for Wired Sussex members on managing people and employment law. The course is a "greatest hits" package providing a firm foundation for busy people, to develop their skills and confidence. It covers…
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Managing people & employment law - free training

A practical training course aimed at improving your skills and confidence around people issues and employment law. Avoid walking into legal disputes when you are recruiting, developing people or dealing with problems - especially during times…
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Testimonials: what people say about Quick HR

"Brian is by far the best HR leader I have worked with" Mark Chapman Client Strategy + Services Director at White Hat Media Brian ran an HR course for a handful of companies that I attended which provided a comprehensive overview of many…
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"Thanks for your expert advice and support"

Just received a lovely note from a grateful client who was facing losing his job without any kind of severance payment when we first spoke and who finished by being better off by £60,000 after working with Quick HR. The client says: "Thank…
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“She never listens to me…. I’m going to complain”

So grievances are a way that employees can make a formal complaint about a workplace issue, whether it involves another employee or a manager. Having looked at grievances from a manager’s point of view, let’s consider the issue from the…